Thank you for choosing our services. We strive to provide a seamless and efficient delivery experience for our customers. Please familiarize yourself with our delivery policy outlined below:
We offer delivery services throughout Nepal, covering both inside and outside the valley.
Cash on Delivery (Inside Valley):
For customers located inside the valley, we offer a convenient cash on delivery option. You can place your order online or through our customer service team and pay the total amount in cash upon delivery. Please ensure you have the exact amount ready for a smooth transaction.
Prepayment (Outside Valley):
For customers residing outside the valley, we require prepayment before the delivery process begins. You can make the payment through our accepted payment methods, such as bank transfer or online payment platforms. Once the payment is confirmed, we will proceed with the delivery of your order.
We strive to deliver your order in the shortest possible time. The estimated delivery time will be provided to you at the time of placing the order. However, please note that unforeseen circumstances such as weather conditions or logistical challenges may cause slight delays. We appreciate your understanding in such situations.
Delivery charges may vary based on the location and size of your order. The applicable delivery charges will be communicated to you during the order placement process. Please note that any additional taxes or fees imposed by local authorities will be the responsibility of the customer.
Returns and Exchanges:
Please note that a 15% charge will be applicable for returns and exchanges.
We are committed to delivering your orders safely and efficiently. If you have any further questions or require assistance, please don’t hesitate to contact our customer service team.
Thank you for choosing us as your trusted delivery partner.